News

M2 Series End-of-Life Notice | Mercku Connectivity

Oct 07, 2022  by Toktabek, Tim

 

Products eventually reach their natural end of life for various reasons, including new and better technologies becoming available, marketplace changes, or unavailable source parts and technologies. Mercku’s goal is to make this process as seamless as possible for our partners and support you during this transition. 

What’s next?

We have limited numbers of M2’s available, so to ensure your supply before the end of 2022, we recommend you reserve your needed volumes as soon as possible. Please speak with your Mercku point-of-contact, or contact us at contact@mercku.com  to reserve yours today. We will continue to take orders until June 30, 2022 (subject to availability) and final shipments will take place before December 31st, 2022.

Not to worry! We will maintain stock of M2’s for future RMA’s.

In case Mercku’s remaining M2 stock sells out, we want to offer you can use our M6a Wi-Fi 6 AX1800 router for your customers.


Learn more about our M6 Mesh system >

Milestone

Definition

Date

End-of-Sale Date The last date to order the product through Mercku point-of-sale mechanisms. The product is no longer for sale after this date. June 30, 2022
Last Ship Date: The last-possible ship date that can be requested of Mercku and/or its contract partners. The actual ship date is dependent on lead time. December 31, 2022
End of Software Maintenance Releases The last date that Mercku Engineering may release any final software maintenance releases or bug fixes. After this date, Mercku will no longer develop, repair, maintain, or test the product software. December 31, 2024
Last Date of Support: The last date to receive applicable service and support for the product as entitled by active service contracts or warranty terms and conditions. December 31, 2025

We apologize for the inconvenience caused by this, and we appreciate your understanding.

Team Mercku
 

We’re here to help.

For further inquiries, feel free to reach out to our support team at contact@mercku.com, or to your sales Point of Contact for more information.
 

 

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