MAC Clone

Change the MAC address used by the WAN interface when your Internet service requires a specific device MAC address.

Quick Navigation

1. MAC Clone Overview

MAC Clone changes the MAC address used by the router’s WAN interface.

WAN MAC

The feature applies to the MAC address used on the Internet-facing WAN interface.

ISP Compatibility

It can be useful when an Internet service is associated with the MAC address of a previous device or router.

Network Reload

After the WAN MAC is updated, the router reloads its network configuration to apply the change.

2. Access MAC Clone

WAN MAC Clone is available from Router Web.

Router Web

Go to:

Advanced Settings → Clone MAC Address

Mercku App

Standard Mercku software includes a Clone MAC Address module on supported versions. The exact App menu location can vary by release.

3. WAN MAC Information

The MAC Clone function distinguishes between the router’s default WAN MAC and the MAC currently being used.

Default MAC

The original WAN MAC address assigned to the router.

Current MAC

The WAN MAC address currently applied by the router.

New MAC

The replacement WAN MAC value used when MAC Clone is configured.

4. Change the WAN MAC

Use MAC Clone only when your network or Internet provider requires a different WAN MAC address.

Step 1 — Open Clone MAC Address

Go to Advanced Settings → Clone MAC Address.

Step 2 — Enter the Required WAN MAC

Use the MAC address required for your Internet connection. The exact input controls depend on your software version.

Step 3 — Apply the Change

When the WAN MAC is updated, the router reloads its network configuration so the new value can take effect.

Use Only When Needed

An incorrect WAN MAC can prevent your Internet connection from working correctly. Keep a record of the router’s default WAN MAC before making changes.

5. FAQ

What does MAC Clone change?

It changes the MAC address used by the router’s WAN interface.

When would I need MAC Clone?

You may need it when your Internet service expects the MAC address of a previously connected device or router.

Where can I find MAC Clone?

Open Router Web and go to Advanced Settings → Clone MAC Address.

What happens after I change the WAN MAC?

The router reloads its network configuration to apply the new WAN MAC.

What if Internet access stops after changing the MAC?

Check that the MAC address you entered is the one required by your Internet service. If needed, restore the router’s normal WAN MAC using the available controls for your firmware version or contact Mercku Support.