General

Learn more about Mercku products, mobile app, account management and useful features.

Quick Navigation

1. Account & Password

Mercku devices use different passwords for account access, router management and Wi-Fi connection.

Mercku Account Password

Used to log in to the Mercku App and remotely manage your router.

Router Admin Password

Used for local router management through the Web interface.

Wi-Fi Password

Used to connect your devices to the wireless network.

Forgot Password?

If you can access the Mercku App:
Go to:
Settings → Router Admin Password

If you cannot access the App or Web interface, restore factory settings and configure the router again.

2. Mercku App

The Mercku App helps you set up, manage and monitor your home network.

Easy Setup

Quickly configure your Mercku router and Mesh network.

Network Management

Manage Wi-Fi settings and connected devices.

Remote Control

Access your network remotely through your Mercku account.

3. Network Features

Guest Wi-Fi

Create a separate wireless network for guests.

Parental Control

Manage device access and network usage.

Blacklist

Block specific devices from connecting to your network.

Bridge Mode

Configure your router according to different network requirements.

4. Product Information

Explore Mercku product information, specifications and resources.

M2 Series
M6 Series
M6a Series
M6s Series
5G CPE
Accessories

5. FAQ

Where can I find setup instructions?

Visit the Installation section for product-specific setup guides.

How can I reset my router?

Press and hold the RESET button to restore factory settings.

Where can I find product documents?

Visit Resources & Downloads for user guides and datasheets.