WAN Ping

Control whether your Mercku router responds to Ping requests received from the Internet.

Quick Navigation

1. WAN Ping Overview

WAN Ping, shown as Ping Response in Router Web, controls whether your router responds to Ping requests received from the WAN.

Ping Response Enabled

The router can respond to Ping requests received from the WAN.

Ping Response Disabled

The router does not respond to external Ping requests.

Specified IP

Allow Ping requests only from selected IP addresses.

Router Mode Only

WAN Ping settings are available when the router is operating in Router Mode.

2. Access WAN Ping Settings

WAN Ping is configured from the Firewall page in Router Web.

Step 1 — Log in to Router Web

Connect your device to your Mercku router and open the Router Web management interface.

Step 2 — Open Firewall

Go to:

Advanced Settings → Firewall

Step 3 — Find Ping Response

Locate the Ping Response section on the Firewall page.

3. Configure Ping Response

Use the Ping Response switch to control whether your router responds to Ping requests from the WAN.

Enable Ping Response

Turn on Ping Response.

If Specified IP is not enabled, the router can respond to Ping requests from external IP addresses.

Disable Ping Response

Turn off Ping Response.

The router will no longer respond to Ping requests received from the WAN.

Remember to Save

Click Save after changing Ping Response settings.

The new configuration will not take effect until it is saved.

4. Allow Ping From Specific IP Addresses

You can restrict WAN Ping so that only selected IP addresses are allowed to Ping your router.

Step 1 — Enable Ping Response

Make sure Ping Response is enabled.

Step 2 — Enable Specified IP

Select Specified IP to enable IP filtering.

Step 3 — Add IP Addresses

Click the + button to add an allowed IP address.

You can configure up to 10 IP addresses.

Step 4 — Save

Click Save to apply the configuration.

How Specified IP Works

When Specified IP is enabled, only IP addresses included in the allowed list can Ping the router from the WAN.

5. FAQ

What happens when Ping Response is enabled?

The router can respond to Ping requests received from the WAN.

What happens when Ping Response is disabled?

The router does not respond to Ping requests received from the WAN.

Can I allow only specific IP addresses to Ping my router?

Yes. Enable Ping Response and select Specified IP. You can add up to 10 allowed IP addresses.

Why can I still not Ping the router after enabling Ping Response?

First confirm that you clicked Save. If Specified IP is enabled, make sure the IP address you are testing from is included in the allowed list.

Also check whether your Internet connection provides a publicly reachable WAN IP and whether an upstream modem or router is blocking Ping requests.

Does WAN Ping affect devices on my local network?

WAN Ping controls Ping responses for the router’s WAN interface. It does not control Ping communication between devices on your local network.

Will disabling WAN Ping affect normal Internet access?

Ping Response controls ICMP Ping requests. Disabling it does not disable normal Internet traffic such as web browsing.